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Old 05-03-2008, 10:20 AM   #1 (permalink)
 
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Default my phone restarts when i press 'contacts'

My phone restarts when i press the 'contact' button on my sprint treo 700p's front screen...someone please help thanx
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Old 05-03-2008, 12:11 PM   #2 (permalink)
 
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You may have a corrupted entry in the database. Have you done a backup of the device, executed a hard reset and tried it with nothing on the device? If it does not reset, then the contacts data base may have a problem. An application that works with this situation is DBFixit from http://pimlicosoftware.com/dbfixit.htm. In the test drive mode (non-registered) it will tell you if there is a problem. In the paid for mode (registered), it will probably fix it.

You also have the option of doing it from the desktop by over writing the file on the device. Whatever way you do it, make sure you FIRST back up the device.

Ben
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Old 05-25-2008, 09:57 PM   #3 (permalink)
 
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I had this same problem, my carrier support advised me that DocsToGo may be the culprit but I don't use DTG so I doubt if that is the case. I performed a hard reset and reloaded my stuff and things work ok now.
I have since downloaded DbFixIt and will try that next time.
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