A few setup issues

[RaalphD6]

Issue #1: I setup the phone can make calls even the active sync works with my work email. Everything is great, except it doesn't make any noise when I get a new email. It beeps when I have a reminder. It rings when I get a call. In fact, it makes a noise when I am in my calendar or something and I get a new email. But when the phone is resting on the desk, or the front seat. Nothing. I am missing important emails becasue I can't check the thing every 25 seconds. I have gone into the settings and checked all the appropriate boxes, and tried a soft reset. According to Verizon Tech Support it "should work". Any suggestions would be appreciated.

Issue # 2: I try to connect my Bluetooth (Jabra VT something or another) and it asks for a passcode. I type in 0000 which is the passcode and it will not connect. I know it didn't change becasue I don't know how to do it. Thoughts?

Thanks