activsync problems

[fitdad]

My activsync has stopped syncing up. It connects and then nothing. I have tried everything I can short of doing a hard reset. Will deleting activsync and then reinstalling help?. Thanks Alan

[StevenTyson]

Deleting the relationship is what did it for me. I would try that first before hard reset. Hope you have a backup program. May want to consider a backup program if you don't have one prior to hard reset. Sprite is the one I use, and it works great.

[fitdad]

I tried that. Still did'nt work. When I looked for hidden files there were none. Also after daylight savings time all my app. went behind an hour. But since I can't sync, unless I manually change all of them there is no way to change them back. Frustrated. allan

[terp]

Deleting the relationship is what did it for me. I would try that first before hard reset. Hope you have a backup program. May want to consider a backup program if you don't have one prior to hard reset. Sprite is the one I use, and it works great.

How do you delete the relationship?

[terp]

How do you delete the relationship?

I got it

[fitdad]

How do you delete the relationship?

how do you delete relationship

[terp]

how do you delete relationship

In ActiveSync go to File/Delete Mobile Device

[fitdad]

Do that just on my computer or on my treo as well. I deleted on my computer. that did'nt work. somehow. When i remove actvsync from my computer and reinstall it shows pc 2 in the "syncing setup process". still confused. Alan

[cwranger]

ActiveSync screen seems stuck at 'Connecting' message

When you connect your Treo 700w smartphone to the USB ActiveSync cable, does the ActiveSync screen seem stuck on the "Connecting" message?

This can happen when the Wireless Sync (powered by Intellisync) application is activated on your device. The Wireless Sync application disables USB ActiveSync to avoid duplication of data.

Here's how to temporarily turn off Wireless Sync so that you can perform a USB ActiveSync operation:

1. Press Phone/Send to go to the Today screen.
Select the Wireless Sync icon. A menu should appear.
2. Select Show Main Screen.
3. Press Menu and select ActiveSync Setup.
4. The ActiveSync Setup screen appears. Select Enabled.

When you're done with USB ActiveSync, be sure to select Disabled to prevent the Wireless Sync application from duplicating data.

Hope this helps