Daylight Savings Time???? - Treo Forums

SteelPastor · 08-14-2006, 11:10 PM

When I schedule an appointment to occur weekly, it schedules accurately. However, I just noticed a STRANGE thing. If I schedule something to occur each Monday at 7:00am, it appears as it should each week... UNTIL... the end of October. About the time of the time change, my 7:00am appointment shows at 8:00am. WHAT IS THE DEAL????? Is there some setting that I missed? I don't know if this is a recent thing... or simply a problem I have not previously noticed.

Help????

kevinmg · 08-15-2006, 01:00 PM

that's very interesting...i know the Treo has had some (known) bugs with the calendar application....i believe the 1.1 update injected a few new ones into the mix...this may be one of those.

side note, i have a recurring meeting set up for mondays at 7pm, and they appear to be without problem through december.

does this happen with all your appointments after october? (i.e. - in november and december)

SteelPastor · 08-19-2006, 01:21 PM

I've tried everything I can think of... including holding for Palm for over an hour to no avail. Any ideas?

poddie · 08-24-2006, 01:20 PM

There is a document asbout this on Palm's site. It is support ID 42093 and titled "Some Calendar appointments appear one hour later and device displays incorrect time after Daylight Savings Time begins". Direct link doesn't seem to work.

Their site is here:
http://www.palm.com/us/support/

SteelPastor · 08-30-2006, 02:48 AM

http://kb.palmone.com/SRVS/CGI-BIN/W...Case=obj(42093)

nrw · 08-31-2006, 11:52 AM

Quote:

Originally Posted by SteelPastor

http://kb.palmone.com/SRVS/CGI-BIN/W...Case=obj(42093)

Link doesn't work...here's the text:

Solution ID: 42093

Some Calendar appointments appear one hour later and device displays incorrect time after Daylight Savings Time begins

This issue is under investigation by Palm engineers.

After Daylight Saving Time begins (2:00 a.m., first Sunday in April), you may notice that some appointments in your smartphone's Calendar appear one hour late. For example, if you had scheduled a dental appointment for 9:00 a.m. Monday, it would appear on your smartphone as 10:00 a.m. Monday; the same appointment will also appear incorrectly in Outlook on your desktop PC as 10:00 a.m. Monday.
In addition, full-day appointments may appear one day late.
What to do
Palm has developed the following workaround steps for this issue. Perform these steps after Daylight Saving Time begins (first Sunday in April).

On the back of your smartphone, press the Battery Door Release button and remove the battery door.
Slide the battery out of your smartphone, and then quickly slide it back in. Replace the battery door.
Your smartphone's radio should turn on automatically. You'll hear a series of ascending tones, and the network status bar will show your coverage at the top of the screen.
- If the radio doesn't turn on automatically, press and hold Power/End until the ascending tones indicate the radio is on.
Any appointments you created in Microsoft Outlook on your desktop PC should now appear correctly in your smartphone's Calendar. However, other appointments may still be incorrect.
- Appointments that you created on your smartphone will now appear one hour late. Appointments created in Outlook, meeting invitations you've accepted, and other items will not be affected.
Now, you will correct any Calendar events that appear an hour late. There are two ways you can do this; select the method that best fits your needs.
- Method One (Preferred Method): To correctly display the appointments that still appear one hour late, delete those appointments in Outlook and on your smartphone, and re-create them in Outlook:
  1. In Outlook on your Desktop PC, identify any appointments that are appearing one hour late and make a note of the appointment details.
  2. Delete the Outlook appointments that are appearing one hour late.
  3. Sync your smartphone. The appointments should be removed from your smartphone.
  4. In Outlook on your Desktop PC, re-create the appointments at the correct time using the notes you created earlier.
  5. Sync your smartphone. The appointments should appear correctly.
  6. In the future, create appointments in Outlook on your Desktop PC only. Events created on your smartphone will not auto-adjust relative to Daylight Savings Time.
  - or -
- Method Two (Alternate): If you'd rather not delete events, and ensure that any new events you create on your smartphone will be daylight-savings aware, you can turn off Network Time and manually correct the times of your appointments.
  1. On your smartphone, press Start
  2. Select Settings.
  3. Select the System tab at the bottom.
  4. Select Clock & Alarms.
  5. Select the More tab at the bottom.
  6. Uncheck the box for "Enable local network time."
  7. Select the Time tab at the bottom, and confirm that the Home time is correct.
  8. Now, open the Calendar on your smartphone and manually correct the time of any appointments that are appearing incorrectly.
  9. Caution: If you travel to a different time zone, do not enable Network Time. Instead, use the "Visiting" time option in the Clock & Alarms settings (Time tab) to manually set the time for your current location.

The pros and cons of using Network Time
When you create an appointment on your smartphone, the time of the event is set relative to either a time zone or to a GMT offset. GMT offsets are used for new events when Network Time is enabled; this is the default setting on Treo 700w smartphones. If you turn off Network Time, new events' times observe the time zone in your Clock & Alarm Settings. An event with a GMT offset is not Daylight Savings Time (DST) aware but an event with a designated time zone is DST aware. Events created in Outlook on your desktop PC use time zones rather than GMT offsets.
Network Time is useful for automatic time changes on your smartphone as you travel; you arrive in a new place and the time is automatically updated to local time. Unfortunately, this feature is not aware of the local time zone, so the Treo applies the offset to the entire calendar year. If you rely upon Network time to adjust your clock, you will have issues with events created in the future when the DST change occurs. This primarily affects recurring events and all-day events.
Recurring events with instances that occur before and after the DST change will have an incorrect one-hour shift after a DST change. All-day events will shift back or forward one day. For events created in Outlook, they will adjust accordingly. For events created on the smartphone, the events may need to be corrected manually after a DST change.
In short: turn off Network Time if you need to create events directly on your smartphone rather than Outlook, and make manual time zone changes when you travel with your smartphone. All events created on your smartphone will then be created with time zone information, which will change as you would expect when DST begins and ends. To turn off Network Time:

On your smartphone, press Start
Select Settings.
Select the System tab at the bottom.
Select Clock & Alarms.
Select the More tab at the bottom.
Uncheck the box for "Enable local network time."
Select the Time tab at the bottom, and confirm that the Home time is correct.
Note: Whenever you reset your device, you will be prompted with a screen offering you the option to turn on Network Time. Do not check the box for "Enable local network time."

This issue is under investigation by Palm engineers.

mk3013 · 08-31-2006, 12:45 PM

Quote:

Originally Posted by nrw

This issue is under investigation by Palm engineers.

I will most definitely sleep better tonight knowing this.

In any case, congratulations! You've stumped the chumps! Tell him what he's won, Bob....

SteelPastor · 09-21-2006, 01:55 PM

I stiil cannot find a repair for this. STINK! We are getting close to time change. Ideas?

sestach · 11-02-2006, 11:23 AM

Somehow missed this thread and made a new one today...

I had the same issue when traveling, my appointments shifted two hours from central to pacific. This is a very frustrating thing. Had the same issue with Outlook when I turned on my computer so if I'm understanding this correctly I'm going to have to de-activate the network time updating on my phone and laptop, gotta love Windows.

Does anyone know if the 700P behaves the same way? May need to just go back to Palm.