Email setup......HELP! - Treo Forums

Masters562 · 01-09-2006, 03:10 PM

I just cannot figure this out. My office runs Outlook 2002 and our exchange server address is pptp something. Why won't this automatically work with my 700w? How am I supposed to get this working. Do I have to download some extra software or something?The instructions are so vague and I'm not an IT guru. Please help, I have tried for hours and cannot get my outlook e-mail working. What do I do?

treythompson · 01-09-2006, 05:59 PM

Are you trying to connect to Exchange ActiveSync? (This is the real time notification of email/etc...)

-or-

Are you trying to setup POP/SMTP?

If you are trying to setup Exchange ActiveSync, do you have Exchange Server 2003? If so, what happens when you use your web browser and go to https://yourserver.domain.com/oma ? Can you login and look at your Exchange Server data this way?

Masters562 · 01-09-2006, 06:11 PM

Our server is PPTP. It is exchange 2002. From what I've tried to read, apparently you have to set up a VPN and go through it that way to get to a PPTP server. If it was POP3 or SMTP, it would be a lot easier. I still can't get it to work through active sync, but I did get it to work using Verizon's wireless sync. The directions are terrible, but I installed the wireless sync onto my computer at work and activated it on my device and it seems to be working now.

treythompson · 01-09-2006, 09:14 PM

I believe that you must have Exchange 2003 for Exchange Activesync to work.

GTNator · 01-09-2006, 11:06 PM

Do you have to leave your pc on for active synch to work?

treythompson · 01-09-2006, 11:09 PM

Exchange Activesync connects directly to the Exchange Server via https, which is why it's going to become so popular.

I don't even have an ActiveSync partnership setup on my PC.

This is the reason that this particular technology is being called "Blackberry Killer". It's a technology that's built into Exchange with no add on software needed.

So, no, there is no PC needed.