Getting ActiveSync to work on my desktop with Exchange Server. - Treo Forums

plucas · 04-25-2006, 09:49 AM

Hello,

I have the Treo 700w with the ROM update. I have a SBS 2003 exchange server with SP2. I'm trying to get my Treo to recognize the server when it is on the docking station. When the Treo is wireless everything works great. The push email feature works very fast. The server name I used for the active sync on the Treo is the address I used to access the OWA for the server. When I dock the Treo it cannot find the server and and I stop receiveing email to the treo until I undock the unit. What should be the server address that can work either docked or undocked for the Treo? Any help would be greatly appreciated

plucas

Beachbum26 · 04-25-2006, 09:55 AM

You could try changing the connection settings on Active sync. I've had several PCs where using the "automatic" setting on "File>Connection Settings>this computer connects to" wouldn't work until I changed it from "automatic" to "Internet".

Another test would be to see if you can use OWA on the inside of your network using the same URL as you use on the Treo. If you can only get OWA to work internally using the exchange server name or IP address, then you have a firewall/setup problem.

plucas · 04-25-2006, 03:12 PM

Quote:

Originally Posted by Beachbum26

You could try changing the connection settings on Active sync. I've had several PCs where using the "automatic" setting on "File>Connection Settings>this computer connects to" wouldn't work until I changed it from "automatic" to "Internet".

Another test would be to see if you can use OWA on the inside of your network using the same URL as you use on the Treo. If you can only get OWA to work internally using the exchange server name or IP address, then you have a firewall/setup problem.

I tried connecting to the OWA inside the network using the same URL and it won't connect. I think thats the problem. Would you know what needs to be changed in the server to correct this problem?

Beachbum26 · 04-25-2006, 03:15 PM

I doubt that it's a problem with the Exchange Server, but rather a routing/firewall issue. Different firewalls handle things in different ways, so there's no way for me to help you there. I'd check with your system admin or firewall person to see if they can make this work with the same URL internally on your Network.