HELP! Drowing in contacts... how to remove? - Treo Forums

butch · 03-23-2006, 08:31 AM

New TREO 700w user and love it so far. I have a synch working with my company and get my mail. We use Salesforce.com and I inadvertently had it load contacts into my Address Book in OUTLOOK. Now I have 800+ contacts on my TREO. I removed them from the address book, but they remain on my TREO. Short of deleting them one by one, is there another way?

Many thanks! Butch

treythompson · 03-23-2006, 09:06 AM

If they are no longer in Outlook, they should no longer be in your Treo. You're sure they're gone from Outlook?

butch · 03-23-2006, 09:19 AM

Thanks for respondng. If I go to OUTLOOK, and get into the Address Book, I see our corporate addresses. I then select "Show names from the: CONTACTS" and I see the list with the ones I deleted gone. The names in the GLOBAL LIST are internal company addresses, are did not move to the TREO -- only the ones in the Contact List.

treythompson · 03-23-2006, 09:22 AM

The "Address Book" in Outlook is basically just a collection of lists.

Meaning, it USED to be a database of names/addresses/phones/etc... But now, it's really just a link to other things, like the Global Address List, or your Contacts.

So, just to clarify, you are saying that you've got X names in your contact list, and even though your Treo is syncing fine, your Treo has X + Y (Y being the ones you deleted from your contact list in Outlook)?

butch · 03-23-2006, 09:35 AM

Yes -- exactly, and the "Y" amount to several hundred names deleted from the CONTACTS portion of my OUTLOOK Address Book

treythompson · 03-23-2006, 10:14 PM

Hmmm, I've played around with this... Can't reproduce...

I'm using Microsoft CRM. It seems to work perfectly.

Sorry, I don't have anything to offer.