how do i sync my contacts from my phone to PC - Treo Forums

iride · 10-03-2007, 02:50 PM

i can only sync it when i upload files from my pc to my phone. i have no clue on how to sync my contacts from my phone to PC. are there steps i should know about?

do i have to have outlook opened?

remilk · 10-05-2007, 09:12 AM

Quote:

Originally Posted by iride

i can only sync it when i upload files from my pc to my phone. i have no clue on how to sync my contacts from my phone to PC. are there steps i should know about?

do i have to have outlook opened?

You do not need to have Outlook opened. You need to use ActiveSync and make sure the appropriate options are chosen and the appropriate type of sync priorities are set.

Bob

iride · 10-05-2007, 10:57 AM

Quote:

Originally Posted by remilk

You do not need to have Outlook opened. You need to use ActiveSync and make sure the appropriate options are chosen and the appropriate type of sync priorities are set.

Bob

i do use activesync. can you tell me which appropriate options and type of sync priorities settings to use?

spdermn10 · 10-05-2007, 06:40 PM

Quote:

Originally Posted by iride

i do use activesync. can you tell me which appropriate options and type of sync priorities settings to use?

First you have to make sure you are using active sync 4.5. If so sync your phone to your computer. After your phone finish syncing, go up to options to see your contact icon is highlighted. If it isnt highlighted, do so and you should immediately see your computer syncing your contacts. If this doesnt work, holla at me I have 2 more different ways to troubleshoot your problem... Good Luck

iride · 10-05-2007, 06:48 PM

Quote:

Originally Posted by spdermn10

First you have to make sure you are using active sync 4.5. If so sync your phone to your computer. After your phone finish syncing, go up to options to see your contact icon is highlighted. If it isnt highlighted, do so and you should immediately see your computer syncing your contacts. If this doesnt work, holla at me I have 2 more different ways to troubleshoot your problem... Good Luck

ok, i'm going to try your method. thanks for explaining it to me. once everything is on my computer, how do i get it back to my phone?

sorry, i'm a newbie

spdermn10 · 10-05-2007, 07:18 PM

Quote:

Originally Posted by iride

ok, i'm going to try your method. thanks for explaining it to me. once everything is on my computer, how do i get it back to my phone?

sorry, i'm a newbie

it will sync automatically after you highlight the contacts icon.

tbone1983 · 10-06-2007, 10:18 PM

I am having the same problem syncing my contact list. I have followed all the steps listed and still have not been able to correct this problem. When selecting contacts in active sync the setting tab is greyed out. All the other options work, except my email. I am using outlook 2007, active sync 4.5. windows xp pro corporate. Anyone have any suggestions?

Thanks,

Tony

iride · 10-07-2007, 03:04 AM

Quote:

Originally Posted by tbone1983

I am having the same problem syncing my contact list. I have followed all the steps listed and still have not been able to correct this problem. When selecting contacts in active sync the setting tab is greyed out. All the other options work, except my email. I am using outlook 2007, active sync 4.5. windows xp pro corporate. Anyone have any suggestions?

Thanks,

Tony

yeah, mine is greyed out too. it syncs everything but the contacts. help...

spdermn10 · 10-07-2007, 09:33 AM

Quote:

Originally Posted by tbone1983

I am having the same problem syncing my contact list. I have followed all the steps listed and still have not been able to correct this problem. When selecting contacts in active sync the setting tab is greyed out. All the other options work, except my email. I am using outlook 2007, active sync 4.5. windows xp pro corporate. Anyone have any suggestions?

Thanks,

Tony

It greyed out because your phone is not connected to active sync. Your phone needs to be hooked up to your active sync to fix your contact problem.
Once active sync goes through its regular syncing motions you should see "connected" in the box. With your phone still hooked up to active sync go to options>and highlight contact. As soon as you click the contacts button, your phone will start syncing again. It will then show your contacts being synced to your phone.

see if that works. If it doesnt then I will give you the only other way to trouble shoot the problem

tbone1983 · 10-07-2007, 12:32 PM

I have tried what you suggested. I even reinstalled activesync and updated the phone software to 1.22 All the other options allow you to change settings but not contacts. The phone refuses to sync the contacts. The box is checked, I am only syncing to one PC. I am at a loss. I have been transferring files using the file explorer because I don't trust the active sync. What are my other options?
Thanks