Howcome videos arent showing up on storage card?

[bavarian323i]

When I put pictures onto it (from my desktop) they show up on the phone, but when I put media (avi files) onto the card they dont show up.

What gives?

[jfa]

here's a knowledge base article about videos


Solution ID: 41541

Viewing videos taken with a Treo 700w or 700wx smartphone on a desktop PC



Your Treo 700w or 700wx smartphone includes a digital camcorder that can record video clips. These clips are saved in .3G2 format.
To view these files on your desktop PC:

1. Get QuickTime: in order to view .3G2 videos on your desktop PC, you will need to install QuickTime. You can download it from www.apple.com/quicktime/. We recommend that you install the latest version from Apple, but any version greater than 6.5.1 will be able to handle .3G2 files. Previous versions of QuickTime are incompatible and will cease playback after about 90 seconds.
2. If you haven't already done so, record a video in the Pictures & Videos application on your smartphone.
3. Connect your smartphone to the ActiveSync cable and allow synchronization to complete.
4. Open QuickTime on your desktop PC. From the File menu, select Open File.
5. Navigate to the desktop on your PC, then open your Treo smartphone's My Documents folder. In there, open My Pictures.
6. Locate the video. It will have the extension .3g2. Select the file, then click Open.
7. Click the Play button to begin watching the video.

Want to edit the video on your desktop PC?
If you are interested in editing .3G2 files such as those recorded by your smartphone, Apple QuickTime Pro is a low-cost upgrade for the free QuickTime player.




Hope thi helps solve your problem

[bavarian323i]

No, the problem I'm having is that I cannot view videos that were NOT created by my phone. I am dragging videos onto my storage card to watch them later, but they dont show up on the card

[jfa]

What format are these videos in? you may need to have a different codec or player to view them. what player are you using? Is it a third party app?

[bavarian323i]

i cant even view them on the card ON the phone....nevermind play them.

[jfa]

You might try gettinbg a card reader they are not expensive and see if you can view them on your desktop or laptop and determine which of the files is in an incompatible format and use the card reader to delete it and then you would be able to delete whatever vids/pictures you did not want to save and that might clear up your problem.