My 700w is sometime non-responsive - Treo Forums

Richard_P_Harvey · 01-25-2006, 01:11 PM

I'm finding the phone goes non-responsive for long periods of time quite often. I'm not sure if this is during a mail download or what but during this time any screen clicks are ignored. Some of these can be very long, even to a point that once I needed to pull the battery to get it operational so that I could make a call. Anyone else see this .....? If this is the way the unit is going to work day to day it's going back to Verizon and FAST.

dmrbug · 01-25-2006, 09:45 PM

Dont forget you have to manualy close stuff down by holding 'OK" and select stop all.

Also have you tried this yet? Once I got Activesync to stop loading up manually all the time the stalling has stoped.

Richard_P_Harvey · 01-30-2006, 08:07 AM

I turned off Active Sync when I first received the unit and has verified that it is never running. This problem has become a major pain, it froze on me twice yesterday and both times it was only a battery pull that would get the unit back. The last time it froze all I was doing was attempting to close the Outlook screen, the screen did not close and the unit just froze right there. After a few minutes the backlight went dim but still the unit would not respond to any input at all. I waited 30 minutes and finally decided it was NEVER going to come back hence the battery pull. Any thoughts.....!

etomd · 01-30-2006, 05:09 PM

I have had the same thing happen to me over the last few days on my 700. I would wake up in the morning with my Treo in its charger but it wouldn't come on. This happened each of the last two mornings. I was able to get the Treo up and running after doing a soft reset. However, yesterday this happened two times during the day, again with the battery fully charged. Soft resets didn't work. I tried pulling the battery which worked, but of course lost some data. I traded the Treo in for a new one yesterday. Today the same thing happened to me once but was able to recover with a soft reset.

I did hold the "OK" button down as I recently read this on the above post and sure enough, I had about seven programs open that I thought were closed.

I am going to try the dummy server trick from the link on the above post and see if that helps.

StevenTyson · 01-30-2006, 05:36 PM

My unit does (or did) the same thing. I found that when I disabled the passcode it did not happen again. - I had the unit set to ask for a passcode every 24 hours.

Richard_P_Harvey · 01-30-2006, 05:56 PM

Quote:

Originally Posted by StevenTyson

My unit does (or did) the same thing. I found that when I disabled the passcode it did not happen again. - I had the unit set to ask for a passcode every 24 hours.

Passcode.......?????

poppie06 · 02-02-2006, 07:23 PM

I've had that same problem with the Treo freezing and I've not had several programs open. any suggestions. I'm not very computer savvy, so if you could explain the trick in laymen's terms that would be so helpful.:redface:

skipster · 02-02-2006, 09:14 PM

I've had the 'dead in the charger' thing happen on past PPC's. I had tracked it to an SD card issue. When I pulled the SD card, the problem stopped happening. This was WM2003, not our WM2005. I DO always have a SD in, however, so I will take it out to see if things stabilize.

I have had the freeze occur periodically as well. No one cause or symptoms I can track to per se, but with alll my PPC's I've had to do periodic soft-resets to clean things up; this is par for the course I guess.

Funny thing how Microsoft has us all lower our expectations

One thing that I would venture a guess on is some kind of log that overruns in the background, but that is just a SWAG.

drjdan · 02-02-2006, 10:21 PM

Mine would go sleep and not respond even though the green light was still flashing. I was having problems with active sync and the support department had me do a hard reboot. That cleared up the active sync issue. But it worked fine except when I let it sleep for a little while and it would not wake up. I do use an SD card and it stays in all the time. I had installed two programs -- Adobie Reader for Pocket PC 2.0 and Resco Explorer 2005 v5.35. I am going to wait till the Sprite Software Backup is releaed (scheduled to be released for Window Mobile 5.0 on Feb 7) before I install any more software so I will be able to do easy restore so testing want require a hard reboot. The bad thing about hard reboot is you loose all phone setting and speed dials.

Joe Wells · 02-05-2006, 04:30 PM

I had the same problem. Followed the instruction above to disable activesync. and alos installed the closeall program set up to run when the side button is pressed.. seems to have worked.. we will wait and see