really dissapointed with my new treo 700

[makena]

I just bought a new Treo 700 from Verizon and got the unlimited broadband package. I previously had a SideKick and I must say that I'm really dissapointed with a few things right off the bat.

Fellow Treo users, can you tell me if I'm doing something wrong here? ...

1) Broadband connection is not dedicated - If I leave the broadband connection idle for more then say 30 seconds it has to dial-in and connect which takes about six seconds and launches a dialogue box. For example, I have the Treo configured to check e-mail every 1 minute. Every minute the Treo dials-in to Verizon first before pulling down e-mail. Is this really the way the broadband connection works? It's not dedicated? I'm stunned. Even more frustrating is that when I'm working on another app ... say my calendar ... every minute a dialogue box pops-up over my work saying the unit is connecting, completely disrupting what I'm doing. I can't find anyway to hide this dialogue box.

2) E-mail is not stored on the unit - It appears that e-mail that I retrieve from a POP account is not stored on the Treo. There's no way to delete mail on the server. And if I have another machine also checking mail and deleting after downloading, the e-mail dissapears from my Treo after it downloads on the other machine. With expandable memory, why on earth can't I save e-mail to the Treo?

3) Treo doesn't sleep if e-mail is automated - If I'm set to check e-mail every minute, shouldn't the Treo notice if I've been idle for x minutes and then go to sleep. Instead it wakes up every minute and pulls down mail, undoubtedly draining the battery.

Is there any way around these issues? I'm ready to take this thing back and I haven't even had it for a day.

Does the Treo 650 have these same issues?

[Budman45]

One thing you really have to remember is that your treo is not a PC or laptop, its more of an extention of your computer... If you have it set to check e-mail every minute weather its asleep or not it going to check it... As for the broadband connections i dont know, i dont have any problems with mine but i dont leave it connected if im not using it... Today is the first time using mine too and i love it... Try changing your e-mail setting to every half hour or so. If your checking e-mail every minute than you need a laptop or PC. And as for yor e-mails being deleted, that is part of the active sync process. If you delete an e-mail on either device, it going to delete it on the other one when you sync.

[MikeSB]

I think you may wish to experiment with your phone a little before you decide to take it back. The Treo 700 will save emails on the phone if you move them out of the Inbox to a new folder. Just create a new folder and move the emails you want to save on the phone there. Anything in your inbox will synch with whatever your server shows the inbox to contain. Hence if you delete a file from the server, then the Treo will reflect that. If you have another computer also checking the email account you would want to ensure that it isn't downloading and deleting the file from the server. This happens with Outlook and Exchange if you download your emails to a pst file on your local computer. If you are set up that way then the server would treat that as a deleted file and hence if you haven't moved it to a saved directory on the Trep, it will be deleted. That seems like a logical implementation.

If you are using an MS Exchange server you may wish to try using email push instead of a POP account. It was discussed in an earlier forum thread that their is a known issue with POP accounts in that they disconnect once they've checked for new mail. That is why you are being disconnected and reconnected every minute. If you access the Internet via the browser on the Treo the phone will stay connected until your disconnect from the Internet. I believe someone suggested that a fix may be in the works for the auto disconnect after checking a POP account.