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This is a discussion on Sena Cases seem nice but the company is run by idiots. within the Treo Smartphones forums; I want a nice case for my 700wx and I decided to follow the advice offered in the following thread. ...
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    Default Sena Cases seem nice but the company is run by idiots.

    I want a nice case for my 700wx and I decided to follow the advice offered in the following thread.

    http://www.everythingtreo.com/forum/...ons-10474.html

    I tried ordering the combo pouch:

    http://www.senacases.com/catalog/Pal...p-1-c-405.html

    However, when I order it says the shipping will be $5 (or maybe $6 I can't remember). So I go to check out and the options switch to international shipping (retarded since they and I are both in the US) and costs like $25. I am willing to pay $59 for a top notch case, but I'm not willing to eat $25 to ship an item when it should cost like $4.

    So, I don't place the order and have tried calling their 800 number. All day yesterday it said that I was calling outside of normal business hours.

    I call today and get transferred to customer service and immediately switched to voicemail.

    It just shouldn't be this hard to order something over the net.

  2. #2
    jfa
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    sometimes you can find what you want on ebay and a lot lower price. I like the krusell flip top cases and found an orbit with clip for 15.99 plus 5.99 shipping on the stores its 30 bucks or more plus shipping.

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    I checked on Ebay. I asked a seller if he also sold the pouch combo instead of just the leather case and I received the following reply:

    sure
    I sell
    Thank you

    Umm.. yeah he's got a firm grasp of the english language.

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    jfa
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    sometimes you find what you want sometimes you dont keep looking there are other on line auctions you can go to as well. I have had good luck on ebay myself. I got my 750 brand new for 383.99 including shipping and got a 2gb san disk mini sd card for less than 25 including shipping.

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    Follow up: I finally got a person on the phone at Sena who was very nice and helpful. I bought the combo leatherskin for my 700Wx and altho it was expensive, it is a very nice case.

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    jfa
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    glad it worked out for you enjoy yopur new case

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    Quote Originally Posted by Darth Sensei View Post
    Follow up: I finally got a person on the phone at Sena who was very nice and helpful. I bought the combo leatherskin for my 700Wx and altho it was expensive, it is a very nice case.
    Great to hear they took care of you. If you'd like, I can reword the thread title. Something less offensive, yet keeps it on topic with your thoughts...it's your call. My suggestion, Sena cases seem nice, but I question their service.

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    Quote Originally Posted by chris View Post
    Great to hear they took care of you. If you'd like, I can reword the thread title. Something less offensive, yet keeps it on topic with your thoughts...it's your call. My suggestion, Sena cases seem nice, but I question their service.
    Heh, yeah, that's fine.

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