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I saw a lot of people complaining about not being able to text over providers, and I hated that too about this phone, it was the one thing I don't like, I just thought I'd post a message because today I got a text from Sprint to download a patch for the 700wx to fix the SMS problems with texting, including not being able to text other providers and so i just downloaded it right from my phone and it restarted my treo and i texted verizon users and it worked. so just letting you know, thanks.