sync to computer

[dnowak]

this is my first post. I have been trying to sync from my device to my pc and it is impossible. i have been on live chat with palm tech support and they couldnt help. I downloaded active sync from the microsoft site (disc didnt work that came with the phone) and it still doesnt work. Any suggestions out there?

[Hoss]

Try USB Switch. Out of the box my phone required I change the USB switch on the phone (Start\Programs\UsbSwitch), just hit the icon and the rest is automatic. Let us know if this works for you and good luck.

[dnowak]

I tried that. I am astill getting the following message: "Syncroniztion cannot be completed successfully. Reconnect your device and try again. If the problem persists, see the Microsoft ActiveSync Troupleshooter in Microsoft ActiveSync Help on your desktop computer.". I am thinking it is somithing with my Outlook connection on my desktop. If it is I don't know how to find it or correct it. Super novice. I am getting a message now that says Micorsoft ActivSync cannot open the COM Port. How do I do this?

[C_Nuguid]

you know what's funny. My error message says something like. error...this computer needs activsync 4.5 or higher to sync with the device.

BUT...ActiveSync 4.5 is EXACTLY whats installed on my computer.