treo 700 freezing

[kingjaydub]

i just got my treo 700 a few days ago and it already has frozen on me more times than i can count.
when i try to access my stuff i of course press "end or send" and press the button inside the 5-way navigator and nothing happens. usually this is where the screen comes up and everything works. i keep trying and trying and have to eventually reset the phone so i can get it on.
is anyone else having this problem?

[chris]

i just got my treo 700 a few days ago and it already has frozen on me more times than i can count.
when i try to access my stuff i of course press "end or send" and press the button inside the 5-way navigator and nothing happens. usually this is where the screen comes up and everything works. i keep trying and trying and have to eventually reset the phone so i can get it on.
is anyone else having this problem?

I haven't had too many issues with freezing and "more times than I can count" over a few days doesn't sound right. People have reported some memory issues - disabling Voice Command helps free up available memory. Are you using Voice Command?

-Chris

[chris]

...oh and a good tip I found here is "holding the OK button allows you to quit running programs".

-Chris

[2_hotty]

Did you try this:

http://discussion.treocentral.com/sh...d.php?t=104409

[chris]

Wow...that takes you to TC to Howard Forums to an Axim site. Here's the result.. reposted with minor edits to help cut down on travel. Thanks to g00nerz from the Axim Forums.

There is strong reasoning to suggest that the cause of these problems is that little program we all know and love called Activesync. Read on fellow forumite, as fixing these problems should be a case of simply changing a few settings in Activesync's options menu!

Some Background:

Activesync on your Treo 700
Activesync is a program installed on your Treo by default as part of the Windows Mobile Operating System. It's primary function as far as I'm aware is for syncing data with your PC and providing a means to install software and transfer files. You cannot get rid of it from your Axim (as far as I know), nor would you really want to. Unfortunately for all the good things Activesync should do, it is a bit of a badly designed program.

Activesync on your PC, and Synchronising data
In order to connect and synchronise data between your Treo and a PC you also have to install a version of Activesync on your PC (included on the Treo CD). When you plug your Treo into it's USB Dock both versions of Activesync talk to each other and your information is synchronised automatically. Every change you make on your PC relating to your calendar, emails or shared files while the Treo is docked will trigger a new sync and vice versa. The Treo and PC will also sync every 5 minutes while docked no matter what. As far as I know this currently cannot be stopped without the aid of a third party program called Activesync Toggle, or some deft 'end tasking' in the Windows PC's Task Manager.

So, why do I keep getting the problems listed above?
This is due to Activesync launching itself on your Treo when it is not docked with your PC. You may ask why Activesync isn't intelligent enough to see that your Treo is not docked...

For an unknown reason Microsoft thought it would be a great idea to make Activesync load itself automatically and attempt to sync even when your Axim is not docked. Even if you manually close it, or go into Start > Memory > Running Programs > Stop on your Treo, it will simply re-launch itself 5 minutes later. It will then attempt to connect to your PC Activesync connection every 5 minutes by default, again even though your Treo is not docked. It does this no matter what you do. You could be in the middle of a critical Treo gaming moment on a processor intensive 3D game where all your memory counts, and suddenly everything becomes choppy and bang, you crash and burn... Activesync is eating your memory. Or your Treo could be on standby and Activesync will load and bring your Treo out of standby... How annoying! And what is worse, by default there is no option to stop it behaving in this odd manner.

Activesync - Microsoft's crazy logic
Nothing is more important to Activesync than synchronising your data... The only thing that ever goes through Activesync's tiny little program loop are the words "Must Sync, Must Sync, Must Sync". In Commodore 64 Basic (which it may well be written in) it's source code would look like this:

10 Print "Must Sync"
20 goto 10

Ok, now that we know Activesync is trying to sync constantly, why is this causing so many power-related problems? The answer is nobody knows for sure. We can only surmise that Activesync launching itself while your Axim is on standby is causing some kind of software error that means it will not switch on from standby. If it's in this state and you plug it into it's PC docking station you will most likely also see a WSOD (White Screen Of Death). Activesync switching your Treo on while unattended may also be the cause of WiFi suddenly coming to life, battery discharging itself overnight and finding your Treo very hot when picking up to use.

The all important Solution
This 'server trick' was discovered by another Aximsite forum member known as Invid a little while ago. This information is courtesy of him originally, and copied many times throughout the Aximsite forum, but I am re-writing in easy to follow laymans terms to hopefully make this a sticky, and stop the multiple posting regarding the same old problems. Here we go!

1. Turn on your Treo
2. Go to Start > Programs > Activesync. This will open the Activesync program.
3. Tap Menu at the bottom right hand corner of the screen. This will bring up the Options Menu. Notice the option Schedule... is greyed out? This is the all-critical option we need to get access to. But as it's disabled we can't change Activesync's default synchronisation schedule.

Ok, so how do we enable the Schedule option? Easy!!! Fool Activesync into thinking there is an Exchange Server to sync with:

1. From Activesync's Menu tap on Add Server Source.
2. In the following screens you can enter any old garbage. It does not matter, but just in case your unsure, just type the following in the indicated boxes:

Server Address: fake
Tap Next
User name: fake
Password: fake
Domain: fake
(Ticking save password or going into the Advanced menu makes no difference, so no need to bother).
Tap Next
Untick all of the 'Data you want to synchronise' options
Tap Finish

3. Ok, we're done creating the server. You should now see in Activesync's main screen your normal Activesync connection(s), and a new connection called Exchange Server.
4. Go back into the Menu, and lo and behold the Schedule option is now enabled! Go ahead and tap it!
5. You will see that both options in the Schedule screen are set to Every 5 Minutes (A01 Rom), or Every 10 Minutes (A06 Rom). This simply will not do! ( * Advanced users - please see my note below * )
6. Using the drop downs, change both the Peak times and Off-peak times boxes to Manually.
7. Press the OK button at the top right of the screen.

Congratulations! Activesync is now gagged from opening on it's own and ruining your life! Your work is not done just yet though - time to clean up and get rid of the now unwanted fake Exchange Server.

1. Go back into Activesync's Menu, then Tap Options.
2. Highlight Exchange Server, then tap Delete. A warning message will appear about removing files etc, but as you have no files associated with the fake Exchange Server, it's nothing to worry about - just tap Ok.
3. The list will now only show your remaining PC Sync connection(s). Obviously do not delete these!

So there you go, your Treo will now be happy to lead a normal and fulfilling life serving your organisational needs.

You may now put your Treo on Standby safe in the knowledge it will turn back on when you need it to. You can be sure that your CF and SD cards are no longer going to go walkabout. You can be safe in the knowledge that your battery should no longer lose it's charge. Etc etc.

Ladies and Gentlemen, I thank you.

Again, thanks to gOOnerz from Aximsite.com where this article orginates.

[2_hotty]

lol, yeah sorry about that. Lots of links there, but the result is what matters. I rarely have to soft boot since I did that fix.

[chris]

lol, yeah sorry about that. Lots of links there, but the result is what matters. I rarely have to soft boot since I did that fix.

No problem. Thanks for the info. It appears to have fixed a lot of issues for people at HoFo and TC...not to mention the Axim group.

-Chris

[kingjaydub]

the other day i downloaded Spb Pocket Plus 3.1 and (knocking on wood) so far it seems to be working. everything seems to be running a little slower because the program, but it doesnt freeze so i can live with it. the main thing i love about it is that the X actually closes programs now so i dont have to keep holding OK to close programs.

i will definetly try that thing for activesync too.
thanks for the help.