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Old 12-05-2006, 02:33 PM   #1 (permalink)
 
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Default Treo 700wx(Sprint) junk....

So I have had my treo all of 5 days, and I have everything working perfectly except for Bluetooth.

Bluetooth works for about 5 minutes to 4 hours then just automagicly disables itself. I have to repair my H350 constantly as well for it to find it.

I am about ready to return the phone then a friend says post here these guys might know something about it.

I have called sprints customer support, soft reset hard reset etc no help they even got a bit pissy with me when I directed them to google and showed them two blogs of people with the same issues around bluetooth disabling itself.

7 customer services reps, phone/face2face all of them deny a problem. One of them had a thought and asked a tech at the local store he said yes its a problem and that there is a patch coming in december. I find this unacceptable.

so...

Any of you have or heard of this problem?

Am I unreasonable for not wanting to repair my headset every 5-240 minutes?

How much smoke are they blowing about this "upcoming patch"?

Is this site just a bunch of fan bois?
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Old 12-05-2006, 04:39 PM   #2 (permalink)
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Default

Quote:
Originally Posted by slappywhite View Post
So I have had my treo all of 5 days, and I have everything working perfectly except for Bluetooth.

Bluetooth works for about 5 minutes to 4 hours then just automagicly disables itself. I have to repair my H350 constantly as well for it to find it.

I am about ready to return the phone then a friend says post here these guys might know something about it.

I have called sprints customer support, soft reset hard reset etc no help they even got a bit pissy with me when I directed them to google and showed them two blogs of people with the same issues around bluetooth disabling itself.

7 customer services reps, phone/face2face all of them deny a problem. One of them had a thought and asked a tech at the local store he said yes its a problem and that there is a patch coming in december. I find this unacceptable.

so...

Any of you have or heard of this problem?

Am I unreasonable for not wanting to repair my headset every 5-240 minutes?

How much smoke are they blowing about this "upcoming patch"?

Is this site just a bunch of fan bois?
  1. I haven't heard of issues with the Sprint 700wx, but it's been an issue with the 700p.
  2. You're not unreasonable for not wanting to repair the headset.
  3. This is normal. Since they've made Treos, they have been releasing patches. In fact, they recently released one for the 700wx that fixes an issue with sending SMS outside of network.
  4. Your phone is new, so could be a phone related issue or a compatability issue with your headset.
  5. Posting a thread called Sprint Treo 700wx Junk isn't exactly going to get a lot of replies. In the future, I'd suggest posting a title more specific to your issue.
  6. You'll find a good group of friendly people who do enjoy their Treo. Starting out here by question if we're a bunch of fan boys isn't exactly going to endear you to people who were thinking of responding to your post.
If I come across any additional info that might help, I'll post it.
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