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10-10-2007, 08:09 PM
| #1 (permalink) |
 Join Date: Oct 2007
Posts: 1
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 |  treo stuck after update I was trying to install the update from Verizon to my palm 700w. It kept losing the connection so I finally unplugged and tried again. Now my phone is stuck on the Treo page and will not respond to a hard reset or a soft reset. I tried to go to Verizon but the line was about 1 1/2 hours long. Any ideas on what to do? |
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10-10-2007, 08:59 PM
| #2 (permalink) |
 Join Date: Oct 2006 Location: Dayton, Ohio
Posts: 27
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| In my experience, Verizon does not touch smartphones. They direct you to DTS without even hearing the problem. I would call customer service and request someone in Data Services. Hope this helps, Jessica. |
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