Caller ID Contacts Pictures & Goodlink

[GDR]

I have a Treo 750 running WM6 and Goodlink and am unable to get the Caller ID Contacts Picture functionality to work.

What In am wondering is if Good is creating some issue with the caller ID picture functionality. I have associated pictures to the native WM contacts (pocket outlook), but when I get a call from someone that I have as a contact with a picture, the notification box still only shows the generic phone icon. I have been told that Good does not affect the "phone" functionality, just email, etc.

Got me wondering whether I'm missing something in the process of what I'm doin or if this is application conflict...

Any help out there?

Thanks

[fastlerner]

Goodlink sucks. It uses it's own contact database which is why you're not getting pics from the native WM contact database. Get rid of good and point your email directly at your exchange server. No need for goodlink.

[GDR]

Thanks for the reply Fastlearner. Unfortunately for now not using Good link is not an option.

I did have a leeenngthy conversation with good Support and learned a couple of things. (perhaps this will help someone else) The windows contacts are still available and a picture can be associated with it, but the Good Contacts wont allow you to see it when someone calls. Their contacts become the defaults. They said it is a requested feature for a future release..Right :wink:. Interestingly, when I get a text messsage though, the picture is attached to the sms ID. This works because the Good application doesn't override the native text app.

Guess I'll have to live with this for a while...

[GDR]

Fastlearner, sounds like you have some familiarity with Goodlink. I have very little familiarity with an exchange sync. Been usin Good a long time. (b4 Microsoft & phone manu's cleaned exchange sync up) I know exchange can push data real time too. Do you have enough experience with Good to compare the two options and what I might "sacrifice" with an exchange sync?

[fastlerner]

Actually, not much experience with Goodlink. I've just seen enough other posts to know the common gripes.

As for Activesync, I've never had an issue with it. The "over the air" sync keeps you up to date with email, contacts, tasks, and calendar in real-time and it's all native (no third party software or servers required.) Works great.