contact shows up as unknown caller

[lil12002]

When i text my friend and she replies it shows up as unknown caller. but her name is in the contact list... what gives?

on a side note, how do i change the main ringtone?

[fastlerner]

For your friend, is she listed in your address book with the full 10 digit number?


To change your main ringtone:
START > SETTINGS > SOUNDS & NOTIFICATIONS > NOTIFICATIONS tab

Select a sound for KNOWN CALLER (people in your address book) and UNKOWN CALLER (not in your address book)

You can also edit an address book entry and use the RINGTONE field to set a custom ring for that person.

[lil12002]

yes her name is in there with the area code and number.

[jfa]

in outlook or in sim contacts (phone book)?

[lil12002]

not sure i transfered all my contacts from my sim card over to the phone, then i was told by att to pop in the new 3g sim card.

[tain101]

Hiya,

Sometimes, numbers that are duplicated come up as an 'unknown number' as the phone does not know which one you would rather it display. Unsure if this is the case, but it may be worth doing a search on that specific number just in case.

Tain