HELP phone turning off - may be Phone Technician - Treo Forums

ThreeIees · 10-10-2007, 09:10 AM

I have a Treo 700p that has a problem I have not been able to solve. Every day at 8:00am the phone turns off.

About a year ago I had loaded Phone Technician (it may have been called something else then I'm not sure) because my work desk was located in a spot where I did not get a signal so I wanted the phone to turn off in order to save power on the phone. I have now moved and have a great signal all day.

I must have deleted Phone Technician off of the palm device because I can not find the application I used to set up the auto (on/off) of my phone connection. Even without the application beeing present the phone still automatically shuts off each day and then turns back on at 4:30 just like I had set it up to do about a year ago or longer. I can not find the application on my PC either as my PC crashed about 3 months ago and I had no backup.

In short:
- Just over a year ago I installed an application to turn off my phone automatically every day of the week - may have been Phone Technician or the same app but by a different company at the time.
- The application is no longer on my Treo but something is running in the background that keeps turning my phone off
- I need help getting rid of this application

Any help would be appreciated.

Thanks a bunch,
Three

jfa · 10-10-2007, 10:49 AM

Isn't phone technician a palm os program it will not work with a wm5 device so it would not have been synched to your 750 by active sync as it would not have been recognized as a wm program. Maybe you have some other third party software installed that is in conflict with your os or some other program. Have you installed any third party wm programs? If so what? Get back with us. We'll try to help.

Just noticed you said you have a 700P but you posted in the Treo 750 forum. You might be able to get in touch with the developer and get another copy downloaded if you have your product key.

ThreeIees · 10-10-2007, 11:27 AM

Quote:

Originally Posted by jfa112851

Isn't phone technician a palm os program it will not work with a wm5 device so it would not have been synched to your 750 by active sync as it would not have been recognized as a wm program. Maybe you have some other third party software installed that is in conflict with your os or some other program. Have you installed any third party wm programs? If so what? Get back with us. We'll try to help.

Just noticed you said you have a 700P but you posted in the Treo 750 forum. You might be able to get in touch with the developer and get another copy downloaded if you have your product key.

Phone Technician does load on a 700P, I have downloaded the trial version of their newest version and it loads fine. But, it has not taken care of the problem I am having. In other words, I installed the newest version and set up a different set of phone connection on/off settings and the old ones are still in effect.

Thanks for your response.

Three

benjie · 10-11-2007, 02:47 AM

If you delete Phone Technician improperly, then there is a fine chance that the preference file was not properly cleared out. Have you installed it again?

Ben

ThreeIees · 10-11-2007, 03:36 PM

Yes, I have installed it again, but not the same version as I lost that version. It did not fix the problem.

jhowle · 10-19-2007, 05:47 AM

flash the device with the phone software

benjie · 10-19-2007, 12:40 PM

My suggestion is to back up the device, execute a hard reset and then install ONLY those applications you need. Flashing the device with the phone software may not be an answer, as if you do a restore, you may be back to where you were before. In addition, many of us, myself included, gained nothing from the update.

Ben

jfa · 10-22-2007, 05:12 PM

I think this thread needs to be on the 700P forum not the 750 forum can a moderator take care of this please.