Microsoft Reader activation?

[JeroldLopez]

Does anyone have Microsoft Reader installed on their Treo 750? I have it installed on my Ipaq PDA and just installed the software on my Treo, but when I go to activate it on the Microsoft site, it won't work. Comes up with an error. Anyone get the activation to work?

I've got ebooks that I'd like to put on my Treo.

THanks

[jfa]

you need the version for pocket pc phone not smartphone so make sure you ha ve the right download. With the changes MS has made in what they call their versions it can be easy to download the wrong one and it wont work.

[JeroldLopez]

This took some time in getting the proper solution from MS, but Christine over there was a great help in providing solution options. This is the solution that worked for me. Note that I had a previous installation of MS Reader for my Ipaq PDA on my PC that was successful and that installation may have caused some conflict with the Treo activation.

The root of the problem is a file called OEMinfo.xml. I already had it in my Treo's Windows folder and it cannot be replaced/overwritten. I'm guessing that this file is on all Treos. My specific problem was that I had cached install of MS Reader on my Treo/PC and it needed to get purged and reset.

I hope this will help others with the same problem, because there is absolutely no info on the web that has this info or it is buried deep in some forum thread that it doesn't come up in a google search.

Instructions:

If you already have a copy of the OEMInfo.xml file on your device we should
likely use it instead of mine. Since you aren't missing the file after all
let's try some other steps.

There are 3 reasons why this error is present.

1. The OEMinfo.xml file is not present in the \windows directory
2. The udhid.dll file is not present in the \windows directory (which
should not happen if you are indeed installing 2.4.1)
3. You have a cached install of the 2.4 or earlier Reader.

The following instructions will check for each of those. Please give the
following a try:

Go to Start | Settings | System Tab | Remove Programs. Select Microsoft
Reader and tap on "Remove"

<NOTE: If you can't remove these files via this method on your device:

On your device please go to My Device\Windows\AppMgr and remove any folders
named Microsoft Reader
On your device please go to where your Microsoft Reader is installed and
delete the entire folder
>
On your device please go to the \windows directory and delete udhid.dll
On your device please delete your annotations folder and any hidden files
named litpath.lpt
Soft Reset your device, DO NOT PLACE IN CRADLE

On your PC please go to Start | Control Panel | Add/remove programs and
select "Microsoft Reader for Pocket PC" and uninstall it
On your PC please go to C:\Program Files\Microsoft ActiveSync and remove the
folder Microsoft Reader for Pocket PC
On your PC please go to you device activesync folder (usually named
something like "MyDevice_ MyDocuments" and lives on your desktop) and delete
your annotations folder, any .EBO files and all copies of the hidden file
litpath.lpt
Cradle your device and let it sync
Open Activesync
Open Add/Remove programs in activesync
Verify that the Microsoft Reader is not listed in the list of applications
If it is still listed go to Start | Run and type in regedit or regedit32 if
it is an NT based system.
Go to the key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows CE
Services\AppMgr\Apps
Delete the key for Microsoft Reader
Open Activesync
Open Add/Remove programs in activesync
Verify that the Microsoft Reader is not listed in the list of applications
Soft reset the device and recradle

Install the 2.4.1 version of the Reader (you will know that you have the
right version during install when you get to the licensing agreement - the
version is listed there)
Complete the install and DO NOT RESET at the end of the install
Attempt to activate directly after Reader installation. NOTE: Install only
to the Device/Default location. Failure to do so will result in further
issues.
If activation is successful perform a soft reset to register the fonts.

[jfa]

thanks for the detailed response. Glad its working.