Multiple Contacts within same company

[jting668]

I have several business contacts with the same company.
On my previous device, the screen would default to the company name.
Currently, my treo displays the first person (alphabetically) whenever that number is used. Is there a setting I can change to go with the first case?

[jfa]

welcomne to ET jting668! Do all the contacts have the same numnber with a different extension number you can set up the phone number to dial the number and then necessary pauses for an extension number. I would think that the treo would then recognize the number as different based upon the extension of the number. Try that and see if it works look in the user guide for the pause and extension numbers I dont have the manual with me.

[mcapehart]

Hi jting668,
With Agendus' Contact Networking, many of our customers have found this useful for exactly what you are looking for.

With this Feature, you can create one entry for the company & consider this the "Parent" contact, then link the individual persons to this company as "children".

Read more here. Let me know if you have more specific questions.

[jting668]

Originally Posted by jfa112851

welcomne to ET jting668! Do all the contacts have the same numnber with a different extension number you can set up the phone number to dial the number and then necessary pauses for an extension number. I would think that the treo would then recognize the number as different based upon the extension of the number. Try that and see if it works look in the user guide for the pause and extension numbers I dont have the manual with me.

Thank you, that's a great idea, a little more work on my part...
I was hoping that the display would default to the company name.
Seem's like I'll need third party software to get it on treo.