Never ever buy a Palm - Treo Forums

Robert Mann · 05-23-2008, 03:28 PM

As a purchaser of two Palm Treo 750's I very strongly advise that you never ever consider buying a Palm device, they break down (one screen will not align and one makes no sound) and Palm Warranty is a very bad joke. In one phone call they brought up six different reasons why they would not cover the device under warranty, none of the reasons were valid yet they will still not repair the devices (less than 3 months old) under warranty.

Never ever get close to buying a Palm.

A very dissapointed and thoroughly experienced PDA user

blueonblackstrat · 05-23-2008, 03:43 PM

Have you tried taking it to where you bought it... The one time I did have a problem I took it back and they replaced it on the spot for me.

benjie · 05-24-2008, 02:55 AM

And then there are those of us who have had problems with their Palm devices and when taken in for service, repaired or replaced. I have been Palming since the days of the 300. I take it you did not take the phone(s) to a service center? The problems you describe are not uncommon for any phone, be it Palm or WM - and you can take that to the bank.

Kreth · 05-26-2008, 08:17 PM

I'm quite sure that any sensible person will read this sole post by a "thoroughly experienced PDA user" and immediately get rid of their Treo...

benjie · 05-27-2008, 12:37 AM

What a shame. Jeff, I have not thrown out any of the 4 Treos in the family.

fastlerner · 05-27-2008, 08:18 AM

Huh. Guess he had a round of bad luck. Too bad he gave up so easily, as mine's been flawless for a year now.

jimmyv13 · 05-27-2008, 09:06 AM

I, too, am a "thoroughly experienced PDA user" and I have been pleased with my old 650 and now my 700p going on 5 years as a Treo user.

fastlerner · 05-27-2008, 09:33 AM

I'm just kind of amazed that he went through the trouble of signing up to a Treo forum, just to tell us not to buy it. (notice it's his first post)

Isn't that kind of pointless? Most folks are here becuase they already bought it. A better place to vent would have been Palm.

He should have posted here BEFORE he gave up as there is always plenty of good advice to go around.

PalmAndVistaDontMix · 06-05-2008, 11:52 PM

AMEN!! My issue, however, is not with the palm devices, but with the palm software format.

I owned four Palm Pilots, dating back to the original version oh so many years ago. It seemed an easy decision to go 'palm' instead of a blackberry, or a windows based treo. thought it would be great to get the Treo 700p (palm version/ sprint). hey, i knew the software, and had loads of palm aps i could continue to use.

Things were only okay with the xp setup and syncing. Now, enter vista. Palm does not sync with vista 64-bit. so, no sync, can't install new aps, etc. Next, decided to use the treo as a modem, cause hey, says i could do it. Have spent hours on the phone with sprint as the 'tech support' and they can't seem to figure out how to do it. the sprint new connection manager software does vista, but won't work with palm, and the old 'dial up networking' program apparently does palm, but not vista. These are not the only areas which have presented problems.... And the tech support on any issue is an even bigger frustration. Palm blames Sprint and Microsoft; Sprint blames Palm & Microsoft, and Microsoft has no interest in helping either.

unless you want to use your smartphone to ONLY make/receive phone calls, there is absolutely no reason to buy a palm based unit, and many reasons to totally avoid the palm format. But, hey, if you only want to make calls, no reason to get a 'smartphone'..

M_Michigan
former palmie

Quote:

Originally Posted by Robert Mann

As a purchaser of two Palm Treo 750's I very strongly advise that you never ever consider buying a Palm device, they break down (one screen will not align and one makes no sound) and Palm Warranty is a very bad joke. In one phone call they brought up six different reasons why they would not cover the device under warranty, none of the reasons were valid yet they will still not repair the devices (less than 3 months old) under warranty.

Never ever get close to buying a Palm.

A very dissapointed and thoroughly experienced PDA user

benjie · 06-06-2008, 01:26 AM

And again, there are those of us who enjoy their devices, both in work and leisure. The problems you have can be addressed easily enough. I use my Centro for hours at a time with HanDBase, Excel and throughout the day ChatterEmail is doing fine.