Very technically challenged Newbie needs HELP!

[tess764]

Forgive me for asking something probably a 1000 others have asked but I am incredibly UNable to use technical stuff... I have a palm treo 750 and I am in the UK. I love the thing, but suddenly it refuses to allow me to hear or be heard whilst on calls unless I use the loudspeak function.
Can anyone help please? my service provider won't because they upgraded me to another phone which I hated and dont use, having got so used to my palm. They know nothing about Palms and therefore just say its broken.
Sorry and thanks in advance!

[jfa]

If you are using wm5 then there is a known audio issue that was solved in the US with a patch for wm 5 att phones. It was fixed also by the wm6 upgrade. I dont knowe if that was made available by vodaphone if thats your carrier. You may nneed to try www.xda-developers.com to see if they can help/

[tess764]

I will try anything< and thanks so much

[d1ulove]

same case with my 750, i upgrade from wm5 to wm6 but nothing happen I already patch the audio upgrade still the same.

[tess764]

Thanks for replying, even if we can't actually get the damn things to work!
I am lost with it. Hate being without it, but can't use it permenantly on loud as my work demands confidentiality with my clients.
I am disappointed with my network provider too as they are more useless than me at sorting it

[d1ulove]

one of my friend told me it can fix, need to change or resolder the earpiece this is the problem of the earpiece

[tess764]

Not sure where I'd get that done here. Soon going back to italy and even less chance there!
if you know differently would you tell me please x

[d1ulove]

Yeah i will post it as soon as i fixed this bug