Wrong SIM code unlock..Help me!!! - Treo Forums

pazneto · 01-20-2008, 02:23 PM

I have a treo 750 AT&T lock, my son treid too many times to unlock it with wrong code...Now I have a correct code to unlock it but it doens work...The treo shows this mesage: "you have tried 13 times, please wait until timeout"
I already did a hard reset..but it didn´t wokt either...What can I have to do??? How long I need to wait?? Is there a way to reset this waiting time???

jfa · 01-21-2008, 04:05 PM

have you tried contacting att or the unlock service for assistance?

pazneto · 01-21-2008, 05:04 PM

Yes, they asked me to try a hard reset..but it didn´t work....

jfa · 01-22-2008, 09:32 AM

I am not sure about the length of the time out and how long you would have to wait. Are you dealing with att? DFid you get back with them and tell them the hard reset did not work? You might need to take it back to factory defaults check that out in the user guide. Its kind of a super hard reset if you have everhting backed up once you sync all data should come back but you would need to reinstall programs

fastlerner · 01-22-2008, 11:16 AM

Palm also has an app you can download to wipe your device clean. I don't know if it will fix the issue, but if you have backups it woudln't hurt to try.

QUOTE:
The Device Reset application performs an erase on all the information that has been added to your Treo 700w/wx or 750 smartphone. This functions as much more than a hard reset by formatting the user storage on your smartphone and erasing all third-party applications, personal info, and settings.

You can get it here: http://www.palm.com/us/support/downl...vicereset.html

Good luck.

pazneto · 01-22-2008, 01:38 PM

Thanks for all you, but it didn´t work either....I can´t to call to AT&T becouse I´m in Brazil...I looking for a way to reset this time...or unlock SIM...

jfa · 01-23-2008, 02:00 PM

fastlerner thats what I was talking about in post#4. Thanks for further clarification!

DrBwell · 01-25-2008, 08:04 AM

I can't unlock my Treo 750 either, but I think I know why this has happened to my Treo! I have the unbranded Rom on my phone Firmware ver. 1.54. Does that make any sense?

jfa · 01-25-2008, 10:38 AM

if you have an unbranded rom on yopur treo it should already be unlocked for you to use whatever simcard you want.

DrBwell · 01-25-2008, 11:00 AM

Sorry, I guess I wasn't clear...I have a AT&T Branded phone with the Unbranded Rom