Hotsync Outlook2003 and Treo755p

[kurt5280]

I can not sync my treo 755p with Outlook 2003. It worked for a few months, but now it will sync with everything except the calendar. Any and all ideas will be welcome:laugh3: Many thanks Kurt

[stevetaz]

Hi Kurt and welcome to ET:

It would be most helpful to provide a bit more information. When you say "...but now it will sync with everything except the calendar", exactly what is it doing or what do you see?

Do you get an error message, does it just hang, does it complete as if normal, but nothing transferred, etc????? Are you running XP or Vista? Is this a wired sync? Did you check to be sure the conduit for the calendar is set to sync?

Did this problem start after you added records to the handheld or to Outlook?

SteveTaz

[kurt5280]

Thank you so much for your help. I am Running WindowsXP, and sync with the cable USB. I have checked and unchecked the condtuit for the calendar, but have been unsuccesfull. The last 2 Log looks like the following. i really apppreciate your help,

Kurt
HotSync operation started for Kurt F. Breitenstein on 09/23/08 13:17:48

OK Quick Install
OK VersaMail
AddIt Manager Conduit processing transactions
MyTreoTO - Processing Transactions No Transactions Detected
MyTreoTO - Retrieving Files
Unknown Resource Retrieval Failure
MyTreoTO - Installing Files No Files To Install
MyTreoTO - Updating Databases
AddIt - Processing Transactions No Transactions Detected
AddIt - Retrieving Files No Resources To Retrieve
AddIt - Installing Files No Files To Install
AddIt - Updating Databases
Locale - Processing Transactions No Transactions Detected
Locale - Retrieving Files No Resources To Retrieve
Locale - Installing Files No Files To Install
Locale - Updating Databases
AdditSystem - Processing Transactions No Transactions Detected
AdditSystem - Retrieving Files No Resources To Retrieve
AdditSystem - Installing Files No Files To Install
AdditSystem - Updating Databases
Outlook Calendar
OLERR:03-005E (0x92804005)
OLERR:03-0005
OLERR:0D-0016
OLERR:0D-000C
OLERR:0D-0004
OLERR:0D-0001
- HH overwrite Desktop Sync
Outlook Calendar synchronization failed

OLERR:15-0002
OLERR:06-0001
Outlook Contacts
- Fast Sync
OK Outlook Contacts
Outlook Tasks
- HH overwrite Desktop Sync
OK Outlook Tasks
Outlook Notes
- HH overwrite Desktop Sync
OK Outlook Notes
OK Media
OK Documents To Go
HanDBase note: database 'Supplements Guide' is using it's own custom Sync Exchange entry. Default Palm conduit setting may be ignored 09/23/08 13:18:43
1 HanDBase database synchronized (4.02) 09/23/08 13:18:50
-- Backing up MMIDCache0 to C:\Program Files\Sony Handheld\FK\Backup\MMIDCache0.PDB
-- Backing up MMIDCache2 to C:\Program Files\Sony Handheld\FK\Backup\MMIDCache2.PDB
-- Backing up MMIDCache4 to C:\Program Files\Sony Handheld\FK\Backup\MMIDCache4.PDB
-- Backing up midataidcache to C:\Program Files\Sony Handheld\FK\Backup\midataidcache.PDB
-- Backing up PmTraceDatabase to C:\Program Files\Sony Handheld\FK\Backup\PmTraceDatabase.PDB
-- Backing up Saved Preferences to C:\Program Files\Sony Handheld\FK\Backup\Saved_Preferences.PRC
Backup synchronization failed

HotSync Error: Connection is lost (6410)

HotSync operation completed on 09/23/08 13:19:21





HotSync operation started for Kurt F. Breitenstein on 09/23/08 13:10:03

OK Quick Install
OK VersaMail
AddIt Manager Conduit processing transactions
MyTreoTO - Processing Transactions No Transactions Detected
MyTreoTO - Retrieving Files
Unknown Resource Retrieval Failure
MyTreoTO - Installing Files No Files To Install
MyTreoTO - Updating Databases
AddIt - Processing Transactions No Transactions Detected
AddIt - Retrieving Files No Resources To Retrieve
AddIt - Installing Files No Files To Install
AddIt - Updating Databases
Locale - Processing Transactions No Transactions Detected
Locale - Retrieving Files No Resources To Retrieve
Locale - Installing Files No Files To Install
Locale - Updating Databases
AdditSystem - Processing Transactions No Transactions Detected
AdditSystem - Retrieving Files No Resources To Retrieve
AdditSystem - Installing Files No Files To Install
AdditSystem - Updating Databases
Outlook Calendar
OLERR:03-005E (0xc4104005)
OLERR:03-0005
OLERR:0D-0016
OLERR:0D-000C
OLERR:0D-0004
OLERR:0D-0001
- HH overwrite Desktop Sync
Outlook Calendar synchronization failed

OLERR:15-0002
OLERR:06-0001
Outlook Contacts
- Fast Sync
OK Outlook Contacts
Outlook Tasks
- HH overwrite Desktop Sync
OK Outlook Tasks
Outlook Notes
- HH overwrite Desktop Sync
OK Outlook Notes
OK Media
OK Documents To Go
HanDBase note: database 'Supplements Guide' is using it's own custom Sync Exchange entry. Default Palm conduit setting may be ignored 09/23/08 13:10:59
1 HanDBase database synchronized (4.02) 09/23/08 13:11:05
-- Backing up MMIDCache0 to C:\Program Files\Sony Handheld\FK\Backup\MMIDCache0.PDB
-- Backing up MMIDCache2 to C:\Program Files\Sony Handheld\FK\Backup\MMIDCache2.PDB
-- Backing up MMIDCache4 to C:\Program Files\Sony Handheld\FK\Backup\MMIDCache4.PDB
-- Backing up midataidcache to C:\Program Files\Sony Handheld\FK\Backup\midataidcache.PDB
-- Backing up PmTraceDatabase to C:\Program Files\Sony Handheld\FK\Backup\PmTraceDatabase.PDB
-- Backing up Saved Preferences to C:\Program Files\Sony Handheld\FK\Backup\Saved_Preferences.PRC
OK Backup

HotSync operation completed on 09/23/08 13:11:15

[dollface]

do you have DBFixit installed on your treo? Give it a try, it checks all of your PIM databases for errors and fixes them, sometimes a corrupt calendar or contact file can really screw things up when hotsyncing.

[stevetaz]

Along that vein I would also suggest you might run "Detect and Repair" in Outlook, but dollface is probably right since you are set for the handheld to overwrite the desktop.

Do you make all your changes on the Treo and not in Outlook?

SteveTaz