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05-29-2007, 10:28 AM
| #1 (permalink) |
 Join Date: May 2007
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 |  Side Volume Control unavailable on 755p Ok,I've had my 755p for 5 days. Apparently upon customization, I can no longer control the volume of ringers or control the receiver volume in the middle of a phone call because my volume control on the side isn't functioning. Anyone have an idea what's wrong...it could be broke...I dont' know. The up and down volume buttons simply do not respond when pressed in any situation (during phone call, when pressed while not on phone call to adjjust ringer, etc) Any help is appreciated. Otherwise, this is nothing short of a fantastic device and I am very pleased.
__________________  Treo 755p ...just learnin' it.
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05-29-2007, 11:24 AM
| #2 (permalink) |
| Join Date: May 2007
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| Did a soft reset and it works now. However, after the first soft reset, I couldn't turn the phone portion on...had to do another. Is this typical? Dont' care much for resetting a phone for any reason i.e. corruption of files, but didn't have a choice. Hope this isn't the start of something worse.
__________________ Treo 755p ...just learnin' it.
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06-11-2007, 06:12 PM
| #5 (permalink) |
  Join Date: Jun 2007 Location: Arlington, TX
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| Man. I had the same problem about 10 times with the no volume control issue. I usually do a soft reset (which we shouldn't have to do) Today it happened again and after restarting, all of my text messaging entries were gone. Everything else is fine (so far) |
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06-11-2007, 06:17 PM
| #6 (permalink) |
| Join Date: May 2007
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| It's happened to me many many times after I first posted this. Getting old. Also, anyone know of a way to "toggle" between handset and a bluetooth car system? No buttons on the phone to transfer from phone to car that I'm aware of. Much appreciated.
__________________ Treo 755p ...just learnin' it.
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06-14-2007, 06:42 PM
| #7 (permalink) |
  Join Date: Jun 2007 Location: Buffalo, NY
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 | While you can say "we shouldn't have to" many of the soft resets are due to 3rd party software that you are probably using that is the fault of the developer, not Palm. My Treo resets a lot but because I have so much extra software I understand why it needs to reset sometimes. Test the buggy software and get rid of what causes problems and you'll have no problem. |
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06-15-2007, 10:19 AM
| #8 (permalink) |
| Join Date: May 2007
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| Spoken like a truly technophobe. How do we "test" software? By the way, I often do soft resets, and have absolutely zero third party software on my palm treo. You assume too much.
__________________ Treo 755p ...just learnin' it.
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06-29-2007, 05:03 PM
| #10 (permalink) |
 Join Date: May 2007
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| chatting with palm "specialist" user xxx_user has entered room analyst Irvin has entered room Irvin(Fri Jun 29 14:52:14 CDT 2007)>Hello xxx_user, Thank you for contacting Palm Technical Support. My name is Irvin. How may I help you? Irvin(Fri Jun 29 14:52:16 CDT 2007)>Hello. xxx_user(Fri Jun 29 16:52:46 CDT 2007)>sometimes, during calls....i am unable to adjust the call volume xxx_user(Fri Jun 29 16:52:54 CDT 2007)>the side buttons are unresponsive Irvin(Fri Jun 29 14:52:56 CDT 2007)>I understand the side volume buttons randomly stops working. xxx_user(Fri Jun 29 16:52:58 CDT 2007)>any ides? Irvin(Fri Jun 29 14:53:20 CDT 2007)>Could you please tell me the model and carrier of the device ? xxx_user(Fri Jun 29 16:53:32 CDT 2007)>anytime this happens, the only way have found to get it back to normal is to soft reset it xxx_user(Fri Jun 29 16:53:40 CDT 2007)>Sprint 755p Irvin(Fri Jun 29 14:54:06 CDT 2007)>Thank you for the information. Irvin(Fri Jun 29 14:55:14 CDT 2007)>Please perform a Warm Reset on the device. xxx_user(Fri Jun 29 16:55:28 CDT 2007)>i already did xxx_user(Fri Jun 29 16:55:39 CDT 2007)>just before i started with you Irvin(Fri Jun 29 14:56:05 CDT 2007)>Okay. Irvin(Fri Jun 29 14:56:28 CDT 2007)>Do you have any third party software ? xxx_user(Fri Jun 29 16:56:41 CDT 2007)>no xxx_user(Fri Jun 29 16:56:48 CDT 2007)>bejeweled... Irvin(Fri Jun 29 14:57:23 CDT 2007)>Thank you for the information. Irvin(Fri Jun 29 14:58:15 CDT 2007)>We need to check if the problem is with the Hardware. xxx_user(Fri Jun 29 16:58:44 CDT 2007)>there are others out there that are having similar issues.... xxx_user(Fri Jun 29 16:58:59 CDT 2007)>i have been checking different forums... Irvin(Fri Jun 29 15:00:00 CDT 2007)>If a Hard Reset resolves the issue, then there will not be any hardware issues. Irvin(Fri Jun 29 15:00:08 CDT 2007)>To check that, we need to perform a Hard Reset. A Hard Reset will erase all data on the device and set the device to factory settings. xxx_user(Fri Jun 29 17:00:24 CDT 2007)>i am not ready to do that xxx_user(Fri Jun 29 17:00:31 CDT 2007)>there has to be other troubleshooting xxx_user(Fri Jun 29 17:00:51 CDT 2007)>am i going to have to go to the iphone? xxx_user(Fri Jun 29 17:00:55 CDT 2007)>geez.... xxx_user(Fri Jun 29 17:01:05 CDT 2007)>all you guys ever want to do is a hard reset Irvin(Fri Jun 29 15:01:24 CDT 2007)>Could you please hold on as I research on the issue ? xxx_user(Fri Jun 29 17:01:32 CDT 2007)>please do, thank you I wouldnt really go with the sissy iphone...but give me a break.... |
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