Hello, welcome. I may be prejudiced, but I think it is an excellent upgrade. I also had a Z22 for years and carried a separate cell phone. But after I got into the treo's - well it's a whole new world. They do so much more than the combined cell phone/Z22, it is amazing. I listen to music, watch videos, internet radio, play games, get weather reports and oh yes, talk on the phone. I have had a few resets of the phone since I owned it, but I think they were software related, but I am not concerned as I use the great Resco Backup software so can easily restore my entire phone or just one application if needed. Sometimes people get duds, which may have been the case with that woman. I would highly recommend Sprint's insurance program, best $7 a month I have spent. That way you have peace of mind if you do have any problems, you get a replacement. Windows Vista just requires a different Palm Desktop; I can't speak to that as I run XP.
Good luck, I think you are making a great decision.


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