Sprint Insurance and Treo 755p - Page 4 - Treo Forums

levyq · 11-13-2007, 07:23 AM

Quote:

Originally Posted by gabegodines

Went down to Sprint Store to get my 650 fixed the other day, they said they would have to check it in and let me know if it could be fixed. Asked if there was any way I could be upgraded to 755p without having to pay full retail price (only a few months into a new contract, and another year from upgrade rebate) So the sales person tells me if they can't fix my phone, I would likely get upgraded to the 700p, but since they are not selling those anymore (EOL), I'm picking up my new 755p today! I didn't have insurance, so I had to come out the pocket with $35! Yeah Buddy!!!

Which city and state are you in to receive such a such miracle?

levyq · 11-13-2007, 07:26 AM

Quote:

Originally Posted by cerickja

I recently used my insurance to get the Treo 755p (and I'm giving up my 700p). My 755 came in the mail today and they only sent me the phone - no software disk, no home charger, no hot sync cable, NO NOTHING!
Now, I have gone thru Asurion in the past, and they've always sent me a new phone. Does anyone know if this was a mistake or should I have only received the phone? Any help would be greatly appreciated!

ght

They must have thought you already had a 755. You can download software at palmone.com. The chargers are the same as well as the hotsync cable.
you got it made. How did you get them to upgrade your phone?

What city and state or you in?

cerickja · 11-13-2007, 07:51 AM

I told them the place where you plug the charger in had a crack in it and as a result, the phone wouldn't fully charge. They said "OK" and 5 days later (yesterday), I received the 755 in the mail

chillywilly · 11-13-2007, 08:37 AM

levyq, nice upgrade story. Pretty cool they did the upgrade for you.

gdm320 · 11-13-2007, 09:00 AM

They will give you the closest model, going up the line. They ALWAYS keep you in the same model if available, if not they go one step up. Whining in a service center won't get you an upgraded model - so don't even bother. Calling customer care might work on occasion, but they'll usually let you "upgrade" and sign a new 2 year agreement.

bottlefedboss · 11-15-2007, 10:33 AM

I had a treo 600 for about 1 1/2 years and loved it, never had a problem with it except for the screen resolution well i lost it and called it in to my insurance , Assurion, and they sent me a brand new blue 755p they said it was all they had to replace it with. I couldn't have been happier