I have to plug
BoxWave (
www.boxwave.com) - if you've switched phones as often as I have, you need accessories! There are several great places to accessorize your Treo, but I have to say that the Customer Service folks at
BoxWave have gone out of their way more than once for me. Recently, someone in their warehouse (a picker-packer) selected the wrong batteries for my 750 (I ordered TWO of the extended-life batteries with battery door and they sent two extended-life batteries for a 650 (and anyone that knows me already knows I have THREE extended-life batteries for my 650 already!). All it took was a simple email to the folks at
BoxWave and the correct batteries are already on the way to me (before I had an RMA # and before I had to send in the incorrect items).
Some of you may read this and say, "Aha! They screwed up!" Well, we all make mistakes sometimes (yes, even you, Patrick!

) - I think we can separate the good guys from the bad by how we correct our mistakes.
Again, I am not trying to take anything away from the everythingtreo store....I've spent a ton of $$$ on accessories from them too....but
BoxWave deserves a pat on the back in an age when most of us are too quick to point out what folks do wrong....we need to catch more people doing things right!
KUDOS TO BOXWAVE!!!
Now, in all fairness, please share your kudos....accessories stories only, please......
P.S. Okay, BoxWave....you can send the check to............
