MAC and Syncing...

**GMRipp** · 06-05-2005, 05:37 PM

I have followed every direction and have everything set as to the direction. My Treo will not sync the contact to the address book OR my ical to the Treo calendar. I am getting really fustrated.

**MPieki** · 06-05-2005, 10:56 PM

I have no problem wyth TREO 650 sync on OS X 10.4.1
What OS you have and what software are you using ?
Mark

**greeniis** · 06-06-2005, 07:14 AM

Originally Posted by GMRipp

I have followed every direction and have everything set as to the direction. My Treo will not sync the contact to the address book OR my ical to the Treo calendar. I am getting really fustrated.

I had so many difficulties syncing when trying out a Treo 600 that I took it back! After reading lots, I decided to try using the Missing Sync (http://www.markspace.com/), and then I got my Treo 650. It works beautifully.
You might want to check that out.

BTW, I use OS X Panther; I understand there are some synching issues with Tiger.

Good luck.

**GMRipp** · 06-06-2005, 08:10 AM

Originally Posted by MPieki

I have no problem wyth TREO 650 sync on OS X 10.4.1
What OS you have and what software are you using ?
Mark

My OSX is 10.3.9.
I am just using the Hotsync and insyc. It is the weirdest thing. It apprears to be syncing but there is no contact in my address book and the ical is not comminucating with the palm.

Thanks for you help!

**chris** · 06-06-2005, 08:15 AM

Is your data in Palm Desktop? If so, it looks like the iSync conduit might not be enabled.

-Chris

**GMRipp** · 06-06-2005, 08:20 AM

Originally Posted by chris

Is your data in Palm Desktop? If so, it looks like the iSync conduit might not be enabled.

-Chris

I had not planned on using the palm desktop at all... I see that my contacts are there not in "Address book."

How di i get iCal to load to PALm desktop or directly to my Treo?

**chris** · 06-06-2005, 08:27 AM

Check out this information on iSync and HotSync from PalmOne. Follow these steps to enable iSync. Let us know how this works out..

-Chris

**JetsonDavis** · 06-10-2005, 06:26 PM

I followed the instructions on the PalmOne page. Here is the result from the HotSync log:

Loading “Apple”
Conduit “iSync Conduit” version 3.0.0
Sync type is Fast
iSync Conduit starting 6/10/05 3:47:13 PM
SyncOpenDB returned 16388 for database AddressDB, creating a new database 6/10/05 3:47:14 PM
Warning: Could not create database AddressDB (return code 16395), ignoring database 6/10/05 3:47:14 PM
iSync Conduit: Got back NULL from rendezvous for request BladeGetAllRecords 6/10/05 3:47:14 PM
iSync Conduit: Sending Error Response 1: iSync Conduit: Could not find database AddressDB 6/10/05 3:47:14 PM
iSync Conduit: received NULL message, disconnecting... 6/10/05 3:47:14 PM
OK iSync Conduit

Anyone have any ideas? Thanks!

**dreamwish** · 06-23-2005, 07:21 PM

The following is from a post on TreoCentral from a SanDiegoGuy, who worked with Mark/Space on this issue. Apparently it mirrors a similar file locking problem as Entourage sync.

Give it a try - it solved it for me!

--dreamwish

**NEWSFLASH** With a reply from Mark/Space's Technical support department involving a previous, similar case of theirs that involved iSync, I've got the solution!

I quote below from a post on their discussion board that was included in the email reply from Mark/Space. (Note: Just substitute "Entourage" where you see "iSync".).

**For the record, I only needed to perform Step 5 and it worked, so as the author says, try this first, do a HotSync and then see if it works before doing other steps.**

"...it appears the root of the problem has to do with the application and conduits Verizon uses to sync with its mail server. I could sync fine and with almost no effort -- until I used the Wireless Sync application on the Palm that syncs with the Verizon email server. This phenomenon was totally replicable: HotSync/iSync, fine. Repeat, repeat, repeat. Wireless Sync with Verizon, fine on its own, but iSync wouldn't work from that point forward. If I did a hard reset on the phone (i.e., the handheld nuclear option), I could repeat that last sequence ad infinitum.

Specifically, the problem seemed to arise from Verizon's default "feature" of replicating EVERYTHING on the phone to their server. After much trial and error, the fix below works for me. [It may be possible to skip the hard reset, but now that everything's working, I'm afraid to do any more testing. My advice is to try just step 5 first. If that doesn't work, try steps 3 through 5. If that doesn't work, try the whole thing.]

1. Do a hard reset of the phone. This erases all the data and user apps on it.

2. Turn on Bluetooth, set the user name, and make sure it is "discoverable."

3. Go to the Wireless Sync application on the Treo, and select Settings > Sync Settings. Deselect all the options (I believe these are Intellisync conduits, although I'm not sure) except those for Inbox, Outbox, and Drafts.

4. Repeat step 3 above for the Settings > SyncXpress Settings menu.

5. While still in the Wireless Sync application, go to the Setup > Connection Settings menu. Click the Advanced button at the bottom and make sure "Enable other sync apps" is checked.

6. If you haven't done this already, set up the PDA as a favorite Bluetooth device on the Mac.

7. On the Treo, go back to Bluetooth preferences and set up the device. Go through the menus (ignoring their instructions to create a virtual serial port), and finish it off with a HotSync. This assumes that you've properly set up HotSync and iSync in the first place.)

8. After that HotSync is finished, go to the mail application and click on the refresh icon to initiate the sync with Verizon (this is set up on the web at http://www.wirelesssync.vzw.com).

9. After that sync is finished and you've downloaded your mail, repeat step 5 to make sure the "Enable other sync apps" checkbox is still checked.

10. Change a couple of records, and HotSync again.
__________________
--
C D
San Diego, CA

**JetsonDavis** · 06-24-2005, 10:42 AM

Originally Posted by chris

Check out this information on iSync and HotSync from PalmOne. Follow these steps to enable iSync. Let us know how this works out..

-Chris

Hi

I have found that the Wireless Sync function on my Verizon Treo 650 prevents iSync from working. What I had to do was hard reset the Treo and NEVER RUN WIRELESS SYNC. Then, iSync works fine. You basically have a choice between using your Mac to store your contact and datebook info or the Verizon Wireless Sync.

Good luck!