Word Mobile Errors Hi there.
Have a Palm Treo Pro which i am having problems opening previous versions of word documents within email messages. If the attachment is in *.docx format it opens fine from within the email. If its a *.doc it goes through the motions and then reports the following error:
"An error occurred. The document could not be opened"
However if i do a save as the document opens fine, i can also create documents in *.doc format that open correctly.
Within Word Mobile 6.1 i have set the Default Template to be *.doc. I have also followed other posts which suggested recreating the templates folder, but also copying new versions of the .dot and .dotx templates
The client is highly frustrated. Any assistance with this would be much appreciated. |