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Old 12-23-2006, 11:36 PM   #1 (permalink)
 
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Question how to block anonymous incoming calls on my treo700p w/verizon?

My treo 700p with verizon wireless is my business phone, I get dozens of calls daily. Most of the time, it is important to my customers that I answer the phone personally (rather than voicemail) so I make every effort to do that. The problem is this, I get frequent crank calls from anonymous numbers with no caller id. My home phone provider has long allowed me the option to reject anonymous calls, routing them to a recording that politely asks them to unblock their number and try calling again. My questions is this: Is there no similar "anonymous-call-rejection" function available on a 700p on verizon (or with any cell phone/cell provider)? I've called verizon many times and they say the answer is NO. I have tried googling this but not much in the way of solutions. I find it very hard to believe that there is no work-around to this. I am confident that either a hardware or a software solution is feasible. Any suggestions?? All I want is for the phone to NOT ring if an incoming call has no caller id. You may suggest "just manually send anonymous callers to voicemail using the ignore button". Sure, but there are a few problems with that, first off, assuming I am not on the phone, the phone RINGS and takes my time away from other customers; if I am on the phone it means that I have to listen to the "pauses" as the anonymous call continues to beep though before it actually connects to voicemail, which interrputs my detailed conversations with my customers. I am so frustrated with this silly issue that I'm ready to pay for an outside answering service. I can forward all calls to them and they can screen every call just so I dont have to deal with the annoyance anymore. Any software or hardware solutions or ideas?? Am I the only one who has this issue?? Your feedback would be greatly appreciated.
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Old 12-25-2006, 07:15 AM   #2 (permalink)
 
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Quote:
Originally Posted by capatrick View Post
My treo 700p with verizon wireless is my business phone, I get dozens of calls daily. Most of the time, it is important to my customers that I answer the phone personally (rather than voicemail) so I make every effort to do that. The problem is this, I get frequent crank calls from anonymous numbers with no caller id. My home phone provider has long allowed me the option to reject anonymous calls, routing them to a recording that politely asks them to unblock their number and try calling again. My questions is this: Is there no similar "anonymous-call-rejection" function available on a 700p on verizon (or with any cell phone/cell provider)? I've called verizon many times and they say the answer is NO. I have tried googling this but not much in the way of solutions. I find it very hard to believe that there is no work-around to this. I am confident that either a hardware or a software solution is feasible. Any suggestions?? All I want is for the phone to NOT ring if an incoming call has no caller id. You may suggest "just manually send anonymous callers to voicemail using the ignore button". Sure, but there are a few problems with that, first off, assuming I am not on the phone, the phone RINGS and takes my time away from other customers; if I am on the phone it means that I have to listen to the "pauses" as the anonymous call continues to beep though before it actually connects to voicemail, which interrputs my detailed conversations with my customers. I am so frustrated with this silly issue that I'm ready to pay for an outside answering service. I can forward all calls to them and they can screen every call just so I dont have to deal with the annoyance anymore. Any software or hardware solutions or ideas?? Am I the only one who has this issue?? Your feedback would be greatly appreciated.
there is a third party application that lets you set who you want to answer, or not answer. You can put in phone numbers to send to VM, or you can have it pick up and hang up right away. Can't remember the name but I will try to find out today.
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Old 12-25-2006, 08:54 PM   #3 (permalink)
 
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I think you talking about call fliter.
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Old 12-26-2006, 12:50 AM   #4 (permalink)
 
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Call Filter is no longer supported by its developer - you buy and you get NOTHING. It may work and it probably will not work. I used it very successfully on my 600 and never got it to work properly on my 650 or 700p.

Call Shield by MantraGroup is plagued by lousy support by its developer.

LightWav & Buzz by www.toysoft.ca work fairly well. The others, well, good luck.

Seriously, you are wasting your time and money with Call Filter and Call Shields - I did not mention it above, I do have licenses for both.

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Old 12-27-2006, 05:19 AM   #5 (permalink)
 
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just one thought; in the uk, calls place direct from within a major switchboard come thru' as "no caller id". would that be a problem? callers are being forced to dial again because you don't "trust" them which clearly isn't such good business practice.

would it not be more effective to deal with the crank, troublesome as that might seem?
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Old 01-13-2007, 10:19 PM   #6 (permalink)
 
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Yeah, I tried CallFilter on my 700p and it just made it crash all the time, so I deleted it.
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Old 01-20-2007, 09:28 AM   #7 (permalink)
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CallFilter was updated to v1.3 which explicitly supports the 650 but not the 700 series.

LightWav & mRing are popular choices.

-K
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Old 01-20-2007, 11:31 AM   #8 (permalink)
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Quote:
Originally Posted by kabeyun View Post
CallFilter was updated to v1.3 which explicitly supports the 650 but not the 700 series.

LightWav & mRing are popular choices.

-K
I can't speak for LightWav, but mRing does not do call filtering.
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Old 01-31-2007, 12:13 PM   #9 (permalink)
 
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Can't understand why Verizon just can't do something about it!! I too called them regarding this very issue, and got the same "No"!

"Hollywood"
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