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This is a discussion on E-mail "push" suddenly died within the Wireless Carriers forums; Anyone have any advice? I've been using Chatter E-mail (great product! great support!), and it's been working perfectly for months. ...
  1. #1

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    Default E-mail "push" suddenly died

    Anyone have any advice?

    I've been using Chatter E-mail (great product! great support!), and it's been working perfectly for months. Suddenly last week, I can't get my Exchange Server e-mail to "push" to my phone. (I can manually sync with no difficulty.)

    It seems to be a phone/network problem, not an Exchange server issue. (Chatter support can't seem to "ping" my IP address, so I may not be getting "UDP" packets or something like that.)

    Verizon tech, of course, has no suggestions; won't investigate anything other than to confirm I have a working internet connection, which I do. But it doesn't seem to be a problem with the application. I've tried different port settings, to no avail.

    I've got no one to ask. Anyone?

    Thanks.

  2. #2

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    Have you left Marc a note on his site? Ben
    Honolulu - 2,500 miles west of somewhere in the middle of nowhere, the land of Shakes. Kyoceria 6135, Treo 300, 600, 650, 700p, 700w, Centro & 800W, Touch Pro plus 3 other WM phones...

  3. #3

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    Marc's been trying everything he can -- except the problem SEEMS to be with my phone, not his software.

    That's why I'm asking out here as well.

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