Treo Beats Blackberry In Customer Satisfaction

Treo Beats Blackberry In Customer Satisfaction

February 23, 2006

By: Christopher Meinck

In a new report from research firm Brandimensions, the Treo has scored higher in
customer satisfaction versus the rival Blackberry.

According to the report, the Palm Treo had a customer satisfaction rating
of 3.61 out of 5 versus the Blackberry which scored a 3.31. BlackBerry seems to be
lagging behind,”
said Mark De Paoli, the author of a
report. Brandimensions uses Internet forums, blogs and discussion forums to assess
the buzz surrounding a product.

Research In Motion, maker of the Blackberry, is currently invovled in a patent
lawsuit that threatens to shut-down it’s popular push-email service. Palm’s latest effort,
the Palm Treo 700w, runs the Windows Mobile OS รข?? making it a viable option for large
corporations looking for a viable alternative to the Blackberry.

Update: RIM has settled it’s lawsuit that threatened to shut down it’s Blackberry email service.

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