iTunes 9.0.2 Update Breaks Palm webOS Media Sync

Coupled with the Apple TV 3.0 software update, Apple also released iTunes 9.0.2. As we suspected when it was fixed in webOS 1.2.1, Apple has once again broken the ability to sync the Palm Pre with iTunes.


There are a number of third party solutions available, including DoubleTwist, that will allow you to continue syncing with iTunes. Of course, we expect Palm will continue this go around with Apple and provide a fix in a future software update. This dance is oh so familiar.

[via PreCentral]

Palm Releases webOS 1.2.1, Fixes iTunes Sync and Exchange Issues

Palm today has released webOS 1.2.1 update. The update re-enables iTunes media sync and addresses issues plaguing Exchange users. Yesterday, we theorized that Palm might be ready to give up on media sync capabilities with iTunes based upon the product description(s) of the Pre and Pixi. Clearly, we were wrong and Palm appears committed to keeping this feature functional, despite Apple’s best efforts. The full changelog is available after the break. As per the usual, webOS 1.2.1 is available via the Updates app. webOS 1.2.1 weighs in at 38MB.

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Palm Giving Up iTunes Sync?

There has been no word from Palm on whether or not iTunes sync will return. Many thought it might debut in webOS 1.2.0, but it was quickly debunked. So where does that leave this feature? In looking at the wording on Palm’s product descriptions for both the Palm Pre and Palm Pixi, it doesn’t appear this feature is going to return any time soon. The Palm Pre lists support, but now includes the footnote, “Compatible with iTunes 8.2. Compatibility with future versions not guaranteed.” The Palm Pixi description is cleverly worded and alludes to support for getting non-DRM music from iTunes to the Pixi, but gone are references to the media sync feature.


It was a useful feature and certainly one that will be missed by those who manage their music with iTunes. There are a number of alternatives including DoubleTwist, Missing Sync for Palm Pre and the old standby that is drag & drop. If you stick with iTunes 8.2, the feature will work with the Palm Pre, although we’re not sure if the Pixi will support media sync in iTunes 8.2 despite the product description. Could Palm include this in a future update? Sure, but the writing is on the wall or should we say Palm’s website. Is it too early to ask for Palm Desktop with support for iTunes playlists?